Technology is always designed to try and perform a task faster, more economically or that previously couldn’t be done. Technology that solves a problem and works will always sell, whether it is a fidget spinner, a new iPhone or the latest release of Microsoft office. If it does what it says on the tin and achieves what it is designed to do, the technology will be a success, provided it can be distributed effectively and your customers can learn how to use it.
This article looks at what you can do when demand for your products or SaaS exceed the physical supply or capacity for training that you have. It acknowledges that even with the expansion of your existing training practices, it will not be possible to provide effective quality training. This article explores a solution to the problem of success.